Mastering Giving Constructive Feedback in Business: Improving Oracy Skills for Work
Description:
This course focuses on improving speaking skills for professionals who want to give negative feedback in a helpful way. Through a mix of lessons, participants will learn how to speak better, use the right words, and make sentences that express criticism without being unkind.
Whether it’s talking one-on-one or in front of a group, participants will gain confidence to handle difficult conversations and aim for good results. By the end, attendees will be able to give helpful criticism that helps people grow and makes the company better.
What Will You Learn?
Effective Communication Techniques: Students will have learned various strategies for delivering negative feedback in a constructive manner, including tone of voice, body language, and active listening skills.
Vocabulary and Language Usage: Participants will have expanded their vocabulary and understanding of language nuances specifically tailored for giving feedback, enabling them to express criticism in a clear and respectful manner.
Sentence Structure: Students will have mastered the art of crafting sentences that convey criticism while maintaining professionalism and fostering growth, ensuring that their feedback is impactful and well-received.
Confidence in Difficult Conversations: Through practical exercises and role-playing scenarios, participants will have developed the confidence to navigate challenging dialogues, whether in one-on-one meetings or in front of larger audiences.
Positive Outcomes: By the end of the course, students will be equipped with the skills and tools necessary to provide constructive criticism that promotes personal and professional development within their organizations, ultimately driving positive outcomes for both individuals and the company as a whole.