Description:

  • Develop the communication skills needed to lead during crises, delivering calm, clear, and confident messages under pressure.

  • Practice structuring urgent communications

  • Learn key crisis vocabulary and tone management

  • Strengthen non-verbal communication in high-stress moments

International Curriculum & Life Skills Alignment:

  • IB Business Management: Supports crisis leadership communication

  • AP Psychology: Connects with communication under pressure

  • IGCSE Global Perspectives: Aligns with communication of sensitive, urgent issues

  • Life Skills: Builds leadership under pressure, resilience, emotional intelligence, crisis response communication

Content:

  • Module 1: Introduction to Crisis Management
  • Module 2: Effective Communication During a Crisis
  • Module 3: Stakeholder Management and Engagement
  • Module 4: Media Handling and Press Releases
  • Module 5: Internal Communication Strategies
  • Module 6: Decision-Making in High-Pressure Situations
  • Module 7: Developing a Crisis Communication Plan
  • Module 8: Simulations and Drills
  • Module 9: Managing Emotional Responses
  • Module 10: Post-Crisis Recovery Communication
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